Privacy Policy

Information we collect

• Account details such as your name, email address, and encrypted password information.
• Delivery and contact details including your phone number, address, city, state, and pincode.
• Order, product, coupon, payment-status, shipment, and customer-support records.
• Authentication cookies and basic technical information needed to keep the website secure and functional.
• Newsletter email addresses and information you voluntarily send through forms.

How we use information

• To operate accounts, carts, wishlists, checkout, orders, delivery, and customer support.
• To verify payments, prevent misuse, protect the website, and maintain accurate stock records.
• To send password resets, order confirmations, service messages, and newsletters you requested.
• To comply with applicable legal, accounting, tax, and consumer-protection obligations.

Payments and service providers

Online payments are processed by Razorpay. AL ZAMAN does not store complete card, UPI, or banking credentials. We may share only the information necessary with payment, hosting, database, email, image-storage, authentication, and courier providers that help operate the store.

Cookies and account security

We use a secure authentication cookie to keep you signed in and protect account-only areas. You can remove cookies through your browser, but account and checkout features may stop working correctly.

Retention, choices, and requests

We retain information only as reasonably needed for orders, support, security, legal compliance, and dispute handling. You may ask to review, correct, or delete eligible personal information, or unsubscribe from marketing messages, by contacting us. Some records may need to be retained where required by law or for legitimate transaction records.